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CTO, RaykoLabs
Utkarsh Agrawal is CTO of RaykoLabs, where he leads engineering on the AI demo agent platform. He writes about voice-enabled product demos, browser automation with Playwright and Browserbase, real-time speech models, and what it takes to ship production AI agents for B2B sales.
Solve 24/7 SaaS support with the Off-Hours Coverage Equation: severity-weighted demand, cost per covered hour, and break-even points for each model.
AI demo agents run a live, interactive product demo; AI demo video tools generate a recorded walkthrough. The precise difference and when to use each.
A reconciled, fully sourced reference for 2026 demo conversion benchmarks: visitor to demo, engagement, completion, and demo to opportunity by stage.
A weighted evaluation framework for AI demo agents in 2026, then an honest, per-tool assessment of the nine tools people actually compare against it.
Treat support tickets as accruing debt. A Ticket Debt Ledger method to rank, retire, and refinance the drivers that actually generate repeat volume.
Scale support by raising your Support Leverage Ratio: resolved volume per human hour. The economics, the marginal-cost test, and when you should still hire.
How 24/7 AI demo agents capture inbound leads after hours, on weekends, and across time zones, without growing your sales team or losing speed-to-lead.
How to qualify inbound leads with AI and route warm prospects into your CRM automatically. Tools, workflows, and patterns for B2B sales teams in 2026.
Most interactive demos lose 60% of viewers in the first two screens. Here are the 9 conversion mistakes draining your B2B demo funnel and how to fix each.
A 24-hour playbook to build, launch, and iterate on an interactive product demo with no developer, no design team, and no engineering tickets in the way.
Interactive demos vs video demos vs live human demos vs AI voice demos. Honest format-by-format comparison with conversion data for B2B sales teams in 2026.
B2B buying committees have 6-10 decision-makers. Here's how AI demos serve each persona, champion, CFO, IT, security, end users, and shorten the sale.